We are seeking a highly organized and resourceful Full Time Registered Client Service Associate (CSA) to join our dynamic wealth management team. This individual will play a pivotal role in delivering first-class client experience, supporting the team with executive and operational tasks, and ensuring seamless office operations. The ideal candidate is ambitious, detail-oriented, and thrives in a client-centric and fast-paced environment.
At our firm, we deeply value loyalty, teamwork, and mutual support. You will be joining a team that genuinely cares about your success and well-being, offering mentorship, education, and hands-on experience to help you grow both professionally and personally. We are committed to fostering a supportive and nurturing environment where you feel valued and empowered. If you are looking for a role where you can contribute meaningfully, grow alongside a dedicated team.
Key Responsibilities
Client Service Administration
- Serve as a primary and first point of contact for clients, handling inquiries with discretion and warmth.
- Manage onboarding for new relationships — collecting documentation, coordinating and managing account openings and transfers, ensuring a smooth transition by following standard operating procedures provided by firm.
- Execute and monitor service requests such as money movement, beneficiary updates, account maintenance, and digital tool enrollment.
- Prepare meeting materials, reports, and follow-up deliverables for client reviews.
- Educate clients on online access, e-signing, and secure document delivery.
- Anticipate client needs and help deepen relationships through proactive communication and follow-through.
- Maintain accurate and current client, prospect, and COI data within our CRM and custodial platforms.
- Support office operations by managing supplies, maintaining vendor relationships, expenses, and troubleshooting service issues.
- Manage incoming paperwork, checks, and client mailings with attention to detail.
Advisor Support & Office Operations
- Work closely with the partners to oversee day-to-day operations of the firm.
- Coordinate calendars, schedule client and professional partner meetings, and prepare agendas.
- Manage travel arrangements, expense reporting, itineraries, and other logistical support for the advisory team.
- Assist in implementing the team’s client service model and business plan.
- Support marketing efforts — updating materials, expense reimbursements, and coordinating client events.
- Research account information, prepare portfolio or performance reports, and assist with trade entry/rebalancing at the direction of advisors.
- Stay current on firm technology, procedures, and compliance requirements.
Licensing & Experience
- FINRA SIE and Series 7 & 66 (or Series 7 & 63/65) required.
- Minimum 3+ years in a wealth management, investment advisory, or client service role preferred.
- Bachelor’s degree or equivalent experience strongly preferred.
Required Skills & Attributes
- Exceptional client service mindset — professional, warm, and able to handle sensitive situations with discretion.
- Professional appearance & demeanor — business formal most days; able to represent the firm with polish and confidence.
- High capacity & composure under pressure — able to manage multiple requests and competing priorities simultaneously while staying organized and maintaining accuracy in a fast-paced environment
- Strong organizational skills — keeps both client workflows and advisors’ schedules, priorities, and follow-ups on track while anticipating client and advisor needs.
- Ownership mentality — takes pride in the firm’s success, shows initiative, and is willing to go above and beyond to meet deadlines and support the team during high-demand periods.
- Advanced communication — excellent written and verbal skills; comfortable interacting with high-net-worth clients and professional partners.
- Technical fluency — proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint); CRM systems experience a plus.
- Industry knowledge — understanding of brokerage/custodian operations, account types, basic investment concepts, and compliance requirements.
- Problem solving & adaptability — resourceful, proactive, and able to remain calm and professional in high-stakes or time-sensitive situations.
- Team orientation — collaborative, flexible, and willing to step in wherever needed to maintain an exceptional client experience.
Compensation & Benefits:
- Base Salary: $85,000-$100,000 annually.
- Actual base salary varies based on factors including but not limited to relevant skill, prior experience, education, and demonstrated performance.
- Bonus: Annual performance-based bonus potential.
- Retirement Benefits
- Paid Time Off
- Health Insurance
Working Conditions
This position is based in San Juan Capistrano, CA, and requires in-office presence. Occasional extended hours may be required during peak periods. We are a family-oriented firm that prioritizes work-life balance and provides flexibility to support your schedule.
Key Differentiators for Revel
- Boutique, high-touch environment: You’ll work closely with advisors and clients — no bank product quotas or sales pushes.
- Client relationships that feel personal: Our clients expect white-glove service, trust, and discretion.
- Dynamic role: You’ll blend client relationship management, operations, and advisor support in a collaborative team.
