About Us
five groupsπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)πβοΈ It's very simple - find your group number on your boarding pass and wait for your group to start boardingπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π All passengers are divided into five groups: two priority groups and three organized according to seating arrangementsπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Find out more in this video or on our website: goπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)πairbalticπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)πcom/llUqAxmπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)πΒ Β
AirBaltic utilizes a π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π structured system consisting of five distinct boarding groups to streamline the departure processπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This method π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π is designed to reduce aisle congestion and gate crowding, ensuring a more orderly transition for all travelersπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Before the numbered groups begin boarding π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, the process starts with a pre-boarding phase specifically for families with young children, unaccompanied minors, and passengers requiring special assistanceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Once this initial phase is complete π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, the airline calls passengers in a specific sequence, beginning with those in priority statusπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π By managing the flow of people in this organized manner π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, the ground crew can maintain efficiency and help everyone settle into their seats without unnecessary delaysπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Passengers are encouraged to check their boarding pass π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, where their specific group number is clearly printed, and remain in the designated seating area until their group is officially announcedπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This simple, transparent system is part of a broader effort π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π to modernize the airBaltic travel experience, making every stage of your journey as predictable and relaxed as possibleπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
The group assignment π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π is determined by a combination of your ticket type, loyalty status, and baggage allowanceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Group 1 is reserved for Business Class passengers π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π and airBaltic Club VIP and Executive members, offering them the benefit of priority access to the aircraftπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Group 2 is designated for Economy FLEX travelers π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, corporate passengers, and those who have purchased the heavy cabin baggage add-on, which allows for a 12 kg carry-on allowanceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Groups 3 through 5 are designated for standard Economy Class passengers π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, with boarding organized primarily by specific seat locations within the cabinπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you find yourself in the later numbered groups, there is no need to worry π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π; you have a guaranteed seat, and staying seated until called helps keep the boarding area clear for those who need to board firstπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π As you approach the gate π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, keeping your travel documents and boarding pass ready for inspection will further contribute to the speed and overall success of the boarding sequenceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
To ensure your travel π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π day goes as planned, always verify your boarding pass details before arriving at the departure gateπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π The gate agents will call the groups individually π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π and in sequence to keep the flow movingπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π In many airports, digital displays will indicate which group is currently invited to board π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, providing added convenienceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you find yourself in a higher-numbered group, it is best to remain in the designated seating area until your group is calledπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Utilizing these organized processes π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π creates a more relaxed atmosphere for everyone on boardπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you have any specific concerns about your status or group assignment π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π, the ground crew is available to provide guidance and ensure your boarding experience is as seamless and stress-free as possibleπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Proper preparation and awareness of your assigned group π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π are essential to maintaining an efficient departure flow for everyone involved in your journeyπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
How do I find my airBaltic boarding group?
Your boarding group π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π is clearly printed on your boarding pass, which you receive after completing the check-in processπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π You can also view this information in the airBaltic mobile app π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π before heading to your gateπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
What is the airBaltic priority boarding?
Priority boarding π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π is available for Business Class passengers, airBaltic Club VIP and Executive members, and Economy FLEX travelersπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π These passengers are assigned to Group 1 or Group 2 π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π to ensure they can board the aircraft firstπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Are families boarded before the groups?
Yes, pre-boarding π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π is provided for families with young children, unaccompanied minors, and passengers requiring special assistanceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This phase occurs before any of the numbered groups are invited to the boarding gate π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)ππ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
What if I have heavy cabin baggage?
Passengers who have π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π purchased the heavy cabin baggage add-on are assigned to Group 2 for priority boardingπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This allows them to secure overhead bin space earlier than standard Economy passengers π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)ππ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Does seat location affect boarding group?
For standard Economy π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π passengers in Groups 3 through 5, boarding is organized according to seat location within the cabinπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This helps to manage the flow of people and reduce aisle congestion π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π during the boarding processπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Can I change my boarding group?
Boarding groups are π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π automatically assigned based on ticket type and baggage options, so they cannot be manually changedπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you wish for an earlier group, you may consider upgrading your fare or adding heavy baggage π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)ππ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
What is the Economy FLEX benefit?
Economy FLEX tickets π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π include priority boarding, placing you in Group 2π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This offers more flexibility and faster access to your seat compared to standard Economy fares π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)ππ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Do I need to stand in line?
It is recommended π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π to remain in your seat or the designated area until your group is calledπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Waiting for your group keeps the boarding area clear for those who are currently boarding π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)ππ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Frequently Asked Questions
Is boarding always by group?
AirBaltic utilizes a π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π structured system of five boarding groups to streamline the entire process and minimize crowding at the gate during departureπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This system ensures that passengers board in a clear, logical sequence starting with pre-boarding and priority groups before moving through the numbered cohortsπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π By organizing the boarding flow, the airline can manage aisle traffic much more efficiently, which leads to a faster and more predictable departure schedule for everyoneπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π While some smaller regional flights or specific airport operations might experience variations, this five-group structure is the standard across the airline's networkπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π It is designed to remove the stress of rushing to the gate by guaranteeing every passenger a designated seat regardless of their group assignment or boarding orderπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Passengers should always check their boarding passes for their assigned group number and follow the gate agentβs instructions when the boarding process begins for their sectionπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
How are groups assigned?
Group assignment is π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π determined automatically by your ticket fare, your loyalty status within the airBaltic Club program, and the specific baggage add-ons you have purchasedπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Passengers with premium tickets, such as Business Class or Economy FLEX, are rewarded with earlier group numbers, which grants them priority access to the aircraft cabinsπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Additionally, travelers who opt for the heavy cabin baggage allowance are automatically moved into Group 2, ensuring they have better access to limited overhead bin spaceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π The remaining passengers are then sorted into Groups 3 through 5 based on their seat location, which is a method designed to balance weight distribution and aisle efficiencyπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Because this process is handled systemically, you donβt need to do anything extra to receive your group number; it will simply appear on your boarding pass at check-inπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π By basing assignments on these criteria, the airline creates a fair and consistent system that respects the benefits associated with your specific choice of travel fareπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
What if I'm late?
If you arrive at π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π the gate after your boarding group has already been called, you can still proceed to the gate and join the boarding line once you have confirmed your statusπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Although you may have missed your initial window, the airline will still permit you to board as long as the aircraft doors remain open and boarding is ongoingπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π However, it is highly recommended to aim for the gate as soon as your group is announced to ensure you have ample time for document checks and seat settlingπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Being late might result in finding overhead bin space already full near your seat, which could force you to gate-check your carry-on luggage at the last minuteπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you anticipate a delay while transiting through the airport, inform the gate agents immediately upon arrival so they can assist you with the boarding process if necessaryπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Always prioritize arriving at the gate at least 25 minutes before your scheduled departure time to avoid any potential issues with closing flight deadlines or boarding accessπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Does Group 1 board?
Group 1 is the π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π first numbered cohort invited to board the aircraft, following the initial pre-boarding phase for families, unaccompanied minors, and those who require specialized physical assistanceπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This group is strictly for Business Class passengers and high-tier loyalty members, serving as a primary benefit for choosing a premium fare or maintaining elite statusπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Because they are prioritized, passengers in Group 1 enjoy a significantly calmer boarding experience and can settle into their seats before the rest of the cabin arrivesπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π This elite boarding group status is one of the most highly valued perks for frequent flyers who want to maximize their comfort during the travel dayπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π Being in Group 1 also means you are unlikely to encounter any competition for overhead bin space, as your carry-on items are stored well before the other groups finishπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you find yourself holding a boarding pass labeled as Group 1, make sure to head to the gate shortly after pre-boarding is concluded to ensure you aren't delayedπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π
Is seating order mandatory?
Boarding order is π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π managed by group to facilitate an orderly entrance into the aircraft, but your specific seat assignment is always guaranteed regardless of when you actually walk through the doorπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π The sequence exists to make the physical act of boarding faster for the entire plane, which helps the flight crew maintain their scheduled departure time effectivelyπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π While you are expected to respect the group-based call, the airline does not cancel or change your seat based on your boarding timing or group positionπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π The main impact of boarding later is simply the potential for reduced overhead bin space near your row, which is why priority groups are so highly sought afterπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π By following the instructions of the gate agents, you contribute to a smoother process for everyone, ensuring the aircraft is ready for pushback as quickly as possibleπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π If you have a specific need to board at a certain timeβsuch as a need for extra spaceβcheck your eligibility for priority upgrades or baggage allowances before arrivingπ+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π π+1 888 624 1320 (US) OR +44 808 303 1446 (UK)π