About Holistic Wealth Advisors

At Holistic Wealth Advisors, we believe that wealth extends beyond finances—it’s about aligning your financial resources with your values and life goals. Our firm takes a personalized, comprehensive approach to wealth management, empowering clients to achieve financial confidence and well-being.

This is an exceptional opportunity to learn from an experienced and caring advisory team. As a Junior Wealth Advisor, you will play a key role in supporting our team while developing the knowledge and skills needed to grow into a lead advisory role.

About the Role

The Client Experience Associate plays a vital role in delivering outstanding client experience and supporting our firm’s mission. This dynamic position provides the opportunity to engage with clients, support the advisory team, and make a meaningful impact every day. You will be responsible for providing exceptional client service in person, by phone, and through electronic communication with clients and financial institutions.

The role requires someone who is internally motivated, detail-oriented, and collaborative. Strong communication skills, a natural ability to build relationships, and a passion for learning and personal development are essential. This position also provides valuable exposure to wealth management, communication, and analytical skills.

Compensation: $21 to $27 hourly

What You’ll Do

· Promptly address client inquiries in person, over the phone, and via email, maintaining a warm and professional demeanor.

· Create a welcoming environment for clients, ensuring they feel comfortable and valued.

· Provide consistent, innovative solutions that exceed client expectations.

· Assist with day-to-day client service requests and proactively resolve issues or concerns.

· Coordinate calendars to ensure smooth scheduling of meetings and appointments.

· Enter and maintain accurate client data in firm systems.

· Support advisors with meeting preparation, documentation, and follow-up.

· Handle administrative duties such as phones, mailings, filing, and processing forms.

· Assist with planning and hosting client events.

· Ensure compliance with industry regulations and firm policies.

Who You Are

· Positive, energetic, and motivated professional who enjoys working with clients.

· Detail-oriented with excellent follow-up skills.

· Strong communicator with superior interpersonal and relationship-building skills.

· Organized and capable of managing multiple priorities in a fast-paced environment.

· Strategic thinker with problem-solving abilities and adaptability to change.

· Self-starter who takes ownership of tasks confidently while thriving in a collaborative team setting.

Qualifications

· Associate or bachelor’s degree preferred.

· Proficiency in Microsoft Word, Excel, and PowerPoint.

· Comfortable making outbound calls and managing inbound calls.

· Strong organizational, planning, and multitasking skills.

· Demonstrated ability to work under pressure and adapt quickly.

Why Join Us?

Health & Wellness

Medical, dental, and vision insurance
Health savings account (HSA) & flexible spending account (FSA) options
Employer-paid life insurance & disability coverage
Mental health support & employee assistance program (EAP)

Financial Benefits

Competitive salary with performance-based bonuses
401(k) plan with company match
Professional development reimbursement

Work-Life Balance

Generous paid time off (PTO) & paid holidays
Paid parental leave

Career Growth & Development

Ongoing training, mentorship, and career advancement opportunities
Tuition reimbursement & certification support

Holistic Wealth Advisors

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Client Experience Associate