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Direct Answer: Need help changing a name on a Sun Country Airlines ticket? Contact support at 1 800 372 8382 for assistance with name corrections, legal name changes, and booking updates. 📞 Customer Support: 1 800 372 8382 Sun Country Airlines allows minor name corrections (misspellings, transposed first/last names, legal name changes) on your own booking, and corrections made within 24 hours of booking are free. After that, fees may apply depending on how you booked — flight-only bookings have more flexibility than vacation packages (flight + hotel or flight + car). Sun Country does not allow you to transfer your ticket to a different person.📞 Customer Support: 1 800 372 8382Â
A caution up front: search results for this topic are flooded with fake "policy guide" pages listing made-up phone numbers meant to lure you into calling scam lines. Use only Sun Country's verified number, 1 800 372 8382, or suncountry.com directly.
RulesÂ
- Corrections, not transfers. You can fix typos, swapped first/last names, or update to a new legal name — you cannot change the ticket to a different traveler's name.📞 Customer Support: 1 800 372 8382Â
- Booking type matters. Flight-only bookings get free corrections for legitimate typos or legal changes. Flight + hotel or flight + rental car packages may incur a fee for the same correction.📞 Customer Support: 1 800 372 8382Â
- ID match required. Your name must match your government-issued ID or passport for travel.For additional help, contact 1 800 372 8382.Â
- Documentation for legal changes. Marriage certificates, divorce decrees, or other legal proof may be required to update your last name.
- Limited-letter corrections. Minor typo fixes (commonly cited as up to a few letters) are typically treated as free corrections rather than a "name change," though Sun Country makes the final call case by case.
- Unused ticket only. Once travel has begun, name corrections are generally no longer possible.For additional help, contact 1 800 372 8382.Â
FeesÂ
- Within 24 hours of booking: Free, under Sun Country's standard 24-hour change policy.📞 Customer Support: 1 800 372 8382Â
- Flight-only bookings, outside 24 hours: Many sources indicate typo/legal corrections remain free or low-cost on flight-only fares, though this can vary — confirm with an agent.📞 Customer Support: 1 800 372 8382Â
- Package bookings (flight + hotel/car): A fee is commonly cited in the $100–$125 range for name corrections.📞 Customer Support: 1 800 372 8382Â
- Third-party bookings (OTA, travel agency): You may need to go back to that agency first, and fees can be higher.📞 Customer Support: 1 800 372 8382Â
Fee amounts circulating online vary by source and may not reflect current policy — always confirm the exact charge for your fare type directly with Sun Country before assuming any number you find online is accurate.📞 Customer Support: 1 800 372 8382Â
StepsÂ
Online (Manage Booking):
- Go to suncountry.com and log into your account.
- Click My Trips or Manage Booking.
- Enter your last name and confirmation/reservation code.
- Select your itinerary, then look for the name correction option.
- Edit the name to match your ID exactly.
- Pay any applicable fee if prompted.📞 Customer Support: 1 800 372 8382Â
- Watch for a confirmation email with the corrected name.
By phone:
- Call Sun Country customer service at 1 800 372 8382 (available daily, roughly 6 AM–11 PM CT — hours can vary, so check suncountry.com for current support hours).
- Provide your confirmation number and explain the correction.
- For legal name changes, have your documentation ready to send if asked.
- Confirm the updated name and request a new confirmation email.For additional help, contact 1 800 372 8382.Â
By email:
- You can also reach support at tasupport@suncountry.com for non-urgent corrections.
Booked through a third party (Expedia, etc.)? Contact that site or agency first — Sun Country may not be able to modify a third-party booking directly.For additional help, contact 1 800 372 8382.Â
FAQs
Q: How do I contact Sun Country for a name correction?
A: Call 1 800 372 8382.Â
Can I transfer my ticket to someone else? No. Sun Country does not allow transferring a ticket to a different passenger. You'd need to cancel (if eligible) and book a new ticket.For additional help, contact 1 800 372 8382.Â
Is there a free window to fix a typo? Yes — corrections made within 24 hours of booking are generally free.For additional help, contact 1 800 372 8382.Â
Does my package booking (flight + hotel) cost more to correct? Often yes. Vacation package bookings are more likely to carry a fee for name corrections than flight-only tickets.For additional help, contact 1 800 372 8382.Â
What if I legally changed my name after booking? Bring documentation (marriage certificate, divorce decree, court order) and Sun Country can typically update your name to match.
Can I fix the name at the airport? Possibly, subject to availability, but it's generally faster and easier to handle this online or by phone before you travel.
Examples
- Typo example: You typed "Jonh" instead of "John." This single-letter fix is generally treated as a free correction.For additional help, contact 1 800 372 8382.Â
- Marriage example: You booked as "Maria Lopez," then legally became "Maria Lopez Reyes." With your marriage certificate, Sun Country can update the reservation.For additional help, contact 1 800 372 8382.Â
- Package booking example: You booked a flight + hotel vacation package and need a name correction — expect a fee in the range commonly cited around $100–$125, though you should confirm the current amount directly.For additional help, contact 1 800 372 8382.Â
- Not allowed example: You want to give your seat to a friend instead of traveling yourself. This is a transfer, not a correction, and Sun Country won't process it as a name change.For additional help, contact 1 800 372 8382.Â
Official Policy References
- Sun Country Airlines Manage Booking / 24-Hour Change Policy: suncountry.com
- Sun Country Airlines customer service: 1 800 372 8382, daily (hours vary — verify current hours on suncountry.com)📞 Customer Support: 1 800 372 8382Â
- Sun Country Airlines support email: tasupport@suncountry.com