The primary function of the Associate Wealth Advisor is to support Relationship Managers/Advisors in day-to-day client contact, relationship management, trust and investment account administration, compliance requirements, and other functions as required to maintain excellent relationships with clients, external professional advisors, and internal business partners.

The Associate Wealth Advisor assists, maintains and develops client relationships under the guidance and direction of the Wealth Advisor. The Associate Wealth Advisor is involved throughout the process of onboarding new clients and servicing existing clients, receiving continuous training and mentoring from the Wealth Advisor, while providing high quality data analysis and strategic support.

RESPONSIBILITIES MAY INCLUDE:

Account Support and Administration: Support Advisors in the administration of trust, investment, retirement, and brokerage accounts.

Coordinate closely with all United Wealth Management service lines – Investments, Advanced Planning, Operations, Leadership - that are incorporated into the client relationship. Engage with those other members of the team to ensure the Advisor is abreast of client updates and that client matters are being executed in a timely and effective manner.
Participate in Business Development-related conversations alongside Advisor. This includes internal United Bank colleagues, non-United Centers of Influence, industry and networking events, etc. Begin building and familiarizing yourself with Business Development processes, which will ultimately be implemented over time to uncover new opportunities for the Advisor.
Conduct a broad range of data analysis and present results in an accurate, professional, and informative manner; Deliver spreadsheets, reports, summaries and issue opinions and recommendations to Wealth Advisors regarding client management and business development initiatives.
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the department.
Focus on business development efforts through our hands-on and holistic approach to identifying and exceeding client needs; Reinforces sales skills by effectively recommending appropriate Bank products and services.
Daily transaction processing, securities transfers, cash and check requests, gifts, deposits, routine client information requests and updating client information.
Assist with account opening, asset transfer, account terminations, and special asset management.

Client and Manager Support: Act as an initial point of contact for client inquiries and team communications.

Actively involved in client and prospect conversations, email exchanges, portfolio reviews, investment discussions, etc. to ensure a seamless client experience and serve as an additional member of the team for requests, questions, administrative matters, etc.

Provide detailed minutes of conversations, when appropriate, to coordinate next steps and future client conversations.

Gain knowledge and an understanding of each client’s investment portfolio and the rationale for the investment approach, allocation, underlying holdings, etc. Interact frequently with counterparts in United Wealth Management’s Investment Team to ensure seamless coordination between Advisor and Investment team.
Conduct thorough analysis of financial statements and assessment of complex client and prospective client relationships.
Review all client Portfolio Review presentations to ensure accuracy, timeliness of data, and recent client activities/actions. Ensure format of presentation is consistent and in-line with United’s expectations and professionalism.
Independently handle certain routine to moderately complex client matters and undertake research or take needed action to resolve (with guidance from senior officers where appropriate).
Interact with current and potential customers and Wealth Advisors to inquire about important information pertaining to transactions or items disclosed within financial statements, etc.
Prepare client meeting materials; create and prepare presentation materials for meetingsin collaboration with relationship teams or other departments to ensure deadlines are met.
Review pertinent account information on the trust accounting system daily to identify overdrafts and resolve other issues with the Account Officer(s).
Review accounts monthly and prepare the annual account reviews. Review and organize the account file, ensure statements and distributions are set up and tax documentation is in order. (Any discrepancies or concerns are discussed at the account review meeting to ensure recommendations are implemented accordingly.)

Firm Building: Develop a strong knowledge of Wealth Advisory functions, policies, procedures and best practices.

Participate in special projects and identify process improvements.
Carry out other duties and responsibilities as assigned and carry out all responsibilities in compliance with company policies, procedures and practices.

SKILLS / QUALIFICATIONS:

Bachelor’s degree required.
Two (2) years of working experience in a professional position, preferably in banking or wealth management, is highly desired
Expected to acquire and apply a comprehensive understanding of the various banking products, services, lines of business, and internal departments at United Bank.
FINRA licenses (S7, S66, Life & Health) or desire to obtain is highly desired
Advanced Proficiency in Microsoft Office products (Microsoft Word, Excel, and PowerPoint) required
Excellent written and verbal communication skills required
Strong organizational skills required
Ability to multi-task and work both in team settings and independently in a fast-paced environment to meet deadlines required
Ability to interact in a professional demeanor with all levels of staff, including Executive Management, and customers required

KEY COMPETENCIES:

Analytical & critical thinking skills
Relationship/account management
Detailed-oriented
Customer service-focused
Appetite for continuous learning

Essential Functions:

Sitting for extended periods of time
Ability to efficiently operate a computer keyboard, mouse, and other computer components
Ability to converse and exchange information with all levels of staff within organization
Ability to observe, perceive, identify, and translate data

United Bank

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Associate Wealth Advisor