Role Profile Summary
The Client Service/Associate Advisor is responsible for assisting Lead Advisors in an effort provide exceptional service to the company's clients. This role requires outstanding organizational and communication skills. This role will also grow into an Associate Advisor role as the employee gains experience with our company and client base.
Core Responsibilities
- Work with advisors to research, implement, and manage client investment accounts.
- Provide exceptional client service by assisting with insurance policy or investment account service requests.
· Facilitate the execution of client service schedule by meetings in accordance with the client’s segmentation.
· Prepare and review the client folder with all necessary prep materials and deliverables prior to a client meeting.
· Maintain exceptional CRM records in accordance with company's CRM guidelines and procedures.
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Qualifications
Required
o Bachelor’s degree in business administration, accounting, or finance or equivalent work experience.
o Obtain Series 6 or 7 in the first or second year.
- Experience working with Microsoft Excel
Preferred
o 1-3 years in the wealth management or investment management industry.
o Series 6 or 7 in the first year.
Key Characteristics
· Excellent verbal and written communication and interpersonal skills.
· Excellent organizational skills and attention to detail.
· Strong desire for personal and professional growth.
· Approachable, respectful, and inclusive communication.
· Ability to give and receive constructive feedback.
· Ability to maintain confidentiality.
· Proficient in Microsoft Office Suite or related software.
· Proficient in CRM or related software.
