Reports to: Head of Client Engagement

BAI and RMA have come together as ProSight Financial Association, a leading industry organization whose purpose is to empower financial services leaders to strengthen and advance our industry. The strategic combination brings together RMA’s expertise in serving the commercial banking and risk management functions and BAI’s knowledge in serving the retail banking and regulatory compliance functions. It’s a complementary union of two non-profit organizations that have always had their members’ and customers’ best interests in mind. Our industry-leading offerings include: peer sharing events, thought leadership, learning and development, and decision support solutions. Our work creates positive ripple effects throughout financial services organizations and ultimately helps consumers, businesses and communities thrive.

The Research business within ProSight, is a benchmarking, data analytics, and insights line of business serving the financial services industry including the largest banks in the U.S. We are seeking a highly motivated and client service-oriented Client Relationship Manager to join our growing team. The Client Relationship Manager (CRM) is responsible for all aspects of relationship management and development with a portfolio of 10-15 existing Research customers. The CRM will oversee all phases of the customer lifecycle to ensure 1) successful delivery of Research programs, 2) effective adoption and usage of analysis insights across the customer organization, 3) build strong, trust-based relationship with key client leaders at multiple levels of the customer, 4) identify customer needs and propose new program solutions, and 5) act as the primary point of contact for all Research programs.

Responsibilities:

Engagement Management

Program Management

Problem Solving

Commercial Orientation

Advocacy

Operational Support

Requirements

The compensation range for this position is $120,000-$150,000 which includes base salary and participation in a commission plan based on individual sales results. ProSight offers an outstanding benefits package with comprehensive insurance coverage, a 401(k) plan with company match, flexible paid time off, hybrid and remote working models, tuition assistance and the ability to work in a collaborative, team-oriented environment.

To learn more about our company please visit www.prosightfa.org, www.bai.org, and www.rmahq.org

Chicago jobs

Client Relationship Manager